1. GENERAL TERMS
1.1 Seasonal mountain biking memberships are on presale from January 1st to the first weekend of May, each year. Starting the Monday following the first weekend of May, regular prices are applied and no exception is granted.
1.2 For all memberships, the reference date is the date of purchase. A proof of age is required (health insurance card and/or driver’s license) to obtain discount rates (senior, junior and toddler).
1.3 A first purchase includes a reloadable access card. The card must be kept in order to reload it for future visits (this season and the ones to come, during Winter and Summer). A 5$ fee per card applies for any replacement.
1.4 Complete payment is required to obtain a season pass.
1.5 Mont Rigaud reserves the right to revoke the privileges that a season pass confers, and this without any refund, to anyone not complying with the Code of Conduct or showing disrespectful or offensive behavior.
1.6 Seasonal memberships are non-shareable (except commercial memberships).
1.7 Membership resale is prohibited.
2. MODIFICATION AND REFUND POLICIES
2.1 An administrative fee of $25 is charged for any refund or change pertaining to a seasonal membership purchase.
2.2 A refund (on a pro rata basis) may be requested solely in the case of serious injury/illness or move. Proof of the serious injury/illness or move is required.
2.3 Prorated refunds are determined according to the following schedule:
Before May 22, 2026 —— 85%
Until June 26, 2026 ———– 70%
Unil July 31, 2026 ———– 40%
Until September 4, 2026 ———— 15%
After September 4, 2026 ————– 0%
2.4 Postponement of season pass: Only a season pass that is not used during the 2026 season may be postponed to the 2027 season. A postponement request must be made before the end of the season. A season pass can only be postponed once and is non-refundable when postponed, regardless of the reason.