1. GENERAL TERMS
1.1 Full payment is required to confirm a reservation for overnight parking.
1.2 WEATHER CONDITIONS: Please note that the mountain bike trails are closed during and after heavy rainfall. Parking and the mountain (hiking) remain accessible.
2. MODIFICATION AND REFUND POLICIES
2.1 Up to 24 hours before booking: A modification or refund can be granted without justification. The full amount will be refunded.
2.2 Less than 24 hours before booking: No refunds, credits, or date changes are granted, regardless of the reason.
3. REGULATIONS – REGISTRATION REQUIRED
3.1 On the day of your arrival, you must check in at the ticket office during business hours.
3.2 Overnight parking is strictly prohibited without a reservation and without having checked in during business hours.
3.3 Visitors who wish to extend their stay must make arrangements with the ticket office.
4. RULES AND REGULATIONS – ACCESS TO THE MOUNTAIN AND MOUNTAIN BIKE TRAILS
4.1 Overnight parking does not include access to the mountain bike trails, hiking trails, or fitness trails. An access pass (ticket or season pass) is required.
4.2 Anyone wishing to access the mountain bike trails or the hiking and fitness trails must stop by the ticket office to have their access validated each time they enter the area (even if you’ve only stepped back to your car for a few minutes).
4.3 Pedestrians are strictly prohibited on mountain bike trails. Please ask a ticket office attendant for information on designated hiking trails in the mountains.
4.4 Access to the mountain is strictly prohibited outside of operating hours. You must remain in the parking lot only.
5. REGULATIONS – PETS
5.1 Dogs are allowed on the premises, but for the safety of our guests, out of respect for others and the environment, they must be kept on a leash at all times. You must also be sure to clean up after them.
6. REGULATIONS – LEAVE NO TRACE AREA
6.1 Visitors must keep the parking lot clean and dispose of trash and recyclables in the designated areas.