1. GENERAL TERMS
1.1 Seasonal equipment rental sales are launched on September 1st each year. Purchases must be made online. Quantities are limited.
1.2 For all seasonal equipment rentals, the reference date is December 31st, 2026. Proof of age is required (health insurance card and/or driver’s license) to get discount rates (junior and toddler).
1.3 Complete payment is required to confirm a reservation of seasonal equipment rental.
1.4 Normal wear and tear insurance included. The insurance does not cover damage caused by inappropriate or abusive use, damage caused by an accident, theft or loss of equipment.
1.5 Mandatory pick-up appointment: Appointments will range between November 7 and November 29th. The date and time chosen at the time of purchase is your mandatory appointment to pick-up the equipment. Choose your appointment carefully and make sure to mark this to your calendar. No equipment may be picked up outside of scheduled appointments.
1.6 A valid credit card (VISA or MASTERCARD) is mandatory for all seasonal equipment rentals. No equipment will be handed out without a valid credit card as a guaranty. This must be provided at the time of the mandatory pick-up appointment.
2. MODIFICATION AND REFUND POLICIES
2.1 Prices of all seasonal equipment rentals include a non-refundable administrative fee of 25$.
2.2 Before the equipment is picked up: A refund may be requested without justification.
2.3 From the moment you take possession of the equipment: No refund will be granted regardless of the reason.
2.4 From the moment you take possession of the equipment: Under no circumstances is it possible to exchange ski equipment for snowboard equipment (or vice versa), even for just a few hours, a day, or the remainder of the season. A customer wishing to do so will be subject to the regular daily rental rates in effect or will have to pay the regular seasonal rental rate again, subject to remaining availability.
2.5 At any time during the season, it is possible, without any additional fee, to adjust the size of the boots or helmet for a child that might have outgrown them.
2.6 The equipment shall be returned on April 4, 2027, at the latest. You will be subjected to a penalty of $10.00, per day/per equipment, if you omit to return the equipment back by this date.