1. GENERAL TERMS
1.1 Seasonal locker rental sales are launched on September 1st each year. Purchases must be made online. Quantities are limited.
1.2 The locker rental includes only the locker. The padlock is not included.
1.3 Complete payment is required to confirm a reservation of seasonal locker rental.
1.4 Customers may take possession of the locker starting on November 7, 2026, by presenting themselves at customer service. The locker will not be given to a customer without him having in his possession his own personal padlock.
1.5 The customer is responsible for keeping the locker locked at all times and is responsible for the contents of their locker. Mont Rigaud can not be held responsible for any theft, vandalism or loss of equipment or personal belongings.
1.6 The locker must be emptied of its contents and the padlock removed on April 4, 2027, at the latest.
1.7 Customers who had a seasonal locker rental are given priority to reserve the same locker the following year. In August, a few weeks before the regular sales are launched, these customers are contacted individually by phone to offer them the opportunity to renew their seasonal locker rental. No exception will be made for customers who fail to secure (by payment) their locker during the one-week period allotted. In such cases, the purchase will have to be made as of September 1st like any new customer.
2. MODIFICATION AND REFUND POLICIES
2.1 Prices of all seasonal locker rentals include a non-refundable administrative fee of 25$.
2.2 Before you take possession of the locker: A refund may be requested without justification.
2.3 From the moment you take possession of the locker: A refund will not be granted, regardless of the reason.