1. GENERAL TERMS
1.1 Booking is possible only 7 days or less in advance: Initiation packages are made available 7 days in advance and are then subject to remaining availability.
1.2 For all ‘’My 1st Time’’ Initiation purchases, the reference date is the date of purchase. Proof of age may be required (health insurance card and/or driver’s license).
1.3 All participants of the ''My 1st Time'' Initiation must be 6 years old or over.
1.4 Designed as an introduction for people who have never skied or snowboarded, only one participation in the "My First Time" package is allowed per client.
1.5 We highly recommend arriving one hour before the lesson to pick up the rental equipment before your lesson.
2. MODIFICATION AND REFUND POLICIES
2.1 Up to 24 hours before the lesson: A modification or refund may be requested without justification. The total amount is refunded.
2.2 Less than 24 hours before the lesson: A refund or date change is only granted by Mont Rigaud in the event of a sporadic closure of the resort or of the Snow School. If the resort and Snow School remain open, no refund, credit or date change will be granted, regardless of the reason.